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Returns & Exchanges
Since our garments are custom-made to your specific measurements, we cannot accept returns for a full refund. However, your satisfaction is our priority.
Return Process
- 1.Contact Support
Email our team within 7 days of delivery if there is an issue with the fit or quality of your garment.
- 2.Submit Photos
Provide clear photos of the fit issues while wearing the garment to help our tailors assess the adjustments needed.
- 3.Local Alterations
Visit a local tailor for minor adjustments and submit the receipt to us for a partial alteration credit.
- 4.Remake Request
In the rare case of a production error, we will arrange for a garment remake once the original item is returned to our facility.
